Innovative HR

Building learning organizations with Shu Ha Ri

3 key findings in this blog:

  • What is Shu Ha Ri in Agile? How does it correspond with the Management 3.0 mindset?
  • The 3 stages of Shu Ha Ri: Follow the rule, break the rule, be the rule
  • How do Human Resource people align Shu Ha Ri with their Agile tools?

The first time I heard about the concept of Shu Ha Ri was 10 years ago when I started my Agile journey. For me as a facilitator and coach at first, it seemed to be a simplified learning pattern. But from the present perspective, I can say that the beauty lies in the simplicity, and the power of this effective concept for learning new skills, including Agile.

What is Shu Ha Ri in Agile?

In the Agile world, we hear about Shu Ha Ri all the time. Many great Agile people including Alistair Cockburn, Martin Fowler, and Lyssa Adkins have written about this concept, which certainly brings more value, importance, and know-how.

For me, Agile Shu Ha Ri is an effective conceptual framework to use our assumptions to identify blind spots and to better understand the impact of Agile processes, which is crucial to our self-development and Agile journey.

When we teach people according to the Shu Ha Ri concept, we must use the proper style, so students’ learning focus will:

  • start with steps of imitation (doing it by the book),
  • then shifting to understanding the principles of assimilation,
  • finally, into self-discovery and innovation.

People learn and grow faster and better when they have good coaches and mentors. That’s why, in Shu Ha Ri, the relationship between master and apprentice is so important.

According to Yoda from Star Wars:

“Always two they are, no more, no less. A master and an apprentice.”

This concept is very powerful because of its simplicity and wide range of applications. In the Agile world it’s very popular because it helps to:

  • create a learning organization,
  • foster experimentation,
  • use the power of collective intelligence,
  • encourage continuous improvement.

Where does Shu Ha Ri come from?

Originally, Shu Ha Ri comes from the Japanese martial art Aikido, used to describe the stages of learning on the path to mastery of this skill. 

The 3 stages of Shu Ha Ri: Follow the rule, break the rule, be the rule

Shu means “follow the rule” and here the apprentice learns and applies tools and skills from his master only. It’s essential for the apprentice to follow every instruction or task from his master, even if it seems not relevant or useless at first. The master will repeat the rules over and over until the apprentice learns and accepts the new skill. It’s important to go “by the book” due to efficiency in the learning process. When I teach students Delegation Poker or Moving Motivators, I guide them to follow my instructions until I see they understand and adopt the new tool. Then the next stage starts and the apprentice now becomes a journeyman.

The second stage – Ha means “break the rule”, where the journeyman can break the rules when he thinks it’s possible or appropriate. They can teach other people, learn from them, receive feedback, upgrade their theories, and improve their skills. They can set new hypotheses, conduct experiments, redesign practices, and adopt new principles. They have to experience the principles by themselves, in practice, without the help of their master. I often adapt and customize some tools such as the Meddlers Game depending on the topic, group size, maturity level, etc.

In the next stage, the journeyman becomes the master. Ri means “be the rule” and the master is a self-learner, continuously conducting experiments and improving, creating his own rules, practices, and principles, and adopting everything he’s learned in the past. The master goes deeper in his discipline, fosters more experiments, and creates new experiences for his fulfillment and self-discovery. The master instinctively adapts to the environment, bringing everyone to a high-performance state. Publishing books or research papers, frequently speaking at conferences, and building your coaching style are only a few examples of becoming a master in some areas of expertise.

Shu Ha Ri concept in Management 3.0

The Shu Ha Ri concept is introduced in the Learning and Competencies module of Management 3.0’s courseware. We give those levels three colors RED (apprentice), YELLOW (journeyman), and GREEN (master).

How can Shu Ha Ri help your Agile Transformation?

Shu Ha Ri is an important concept for Agile adoption and transformation because it helps team members to better experience the tools and changes their mindset. For example, the discussions and decisions made when practicing Delegation Poker the right way are essential. People can create bad habits if they don’t use the tool properly.

That’s why they need the master to guide them and teach them how to use it. But since they’ll master the tool, great energy, flow, and healthy discussions will rise every time they use the tool. Delegation Poker can help teams establish better routines, rules, and behaviors, and with regular check-ins and follow-ups, continuously improve all those practices. Without the master to guide them from the beginning, probably the tool will become one more failure as we have so many in the Agile world.

How do Human Resources people align Shu Ha Ri with their Agile tools?

Human Resource (HR) professionals also foster Shu Ha Ri, by using Agile tools such as Team Competency Matrix and building T-shaped people. The simplicity of this tool brings fast results and alignment with many other tools and practices such as objectives and Key Results (OKRs), various learning and career development strategies, culture change programs, etc. HR is the catalyst of organizational agility and its journey to redesign the organization, empower self-managed teams and energize people. They need concepts and practices that can change people’s mindsets.

The Team Competency Matrix aligned with the Shu Ha Ri concept creates a learning organization. Because people can grow their skills in an environment where everyone in the team is equal and everyone can develop his/her career and skills to help the team achieve its objectives. By using the three levels of the Shu Ha Ri concept, team members can easily find skill gaps in the Team Competency Matrix and fill them in an Agile way. All the required skills the team needs can be easily met because there is always a team consensus regarding the levels of knowledge, development, and mastery of the specific skills.

How does Shu Ha Ri work for Agile Coaches?

Shu Ha Ri is very popular among Agile Coaches, starting as Scrum masters on a team level or higher as Agile Coaches working with multiple teams in the organization.

On a Shu level, coaches are facilitating events, building Scrum values and mindsets, improving processes on retrospectives, helping team members grow, and simply teaching and practicing. They are building their competencies and discovering their coaching toolbox through hours of practicing, experimenting, failing, and learning.

Then in the Ha stage, they will practice more than the guiding and prescribed rules. Here the coach wants to learn more, practice hard, and expand their toolbox. They start to build strong relationships in the team, navigate conflicts, peer accountability, and problem-solving, and improve the flow and team dynamics. In essence, the “inspect and adapt” approach is happening here and new learnings are coming, their skills are transcending, and new principles are built.

At the Ri stage, coaches are not attached to some framework or method, they choose what looks right at the moment. Their competencies are mastered and they can give the right response in almost every situation. Even if they fail, they inspect, adapt, and never repeat the same mistake. They coach the team with strong meaning and purpose as a living organism by understanding the entire complexity of the system. They can scale practices, skills, behaviors, and beliefs in the entire organization. Their curiosity keeps them learning constantly.

Author: Ilija Popjanev

About the company:

Agile Serbia is the largest Agile community in the Balkan region and official educational partner (REA Status) with Scrum Alliance. 

The company is fully committed to helping individuals and businesses utilize an agile mindset and focus on practical needs, by providing internationally recognized certified training and inhouse agile coaching services.

For the last decade Agile Serbia has had a pioneering role in organizing Agile conferences and Regional Scrum Gatherings to connect and energize the regional agile community.

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